Fees (fuss-free)
Shores Properties Ltd believes in complete transparency about what we charge. The fees below apply to landlords, freeholders, tenants and management companies instructing us. They are published in accordance with the Consumer Rights Act 2015.
Shores Properties Ltd is not VAT registered. No VAT is charged on our fees.
Tenant fees — permitted payments
This section applies to assured periodic tenancies in England from 1 May 2026, in line with the Tenant Fees Act 2019 and Renters’ Rights Act 2025.
Properties with an annual rent over £100,000 PA are outside the Tenant Fees Act.
Rent and advance rent
Rent must not exceed the advertised amount. The rent period is one calendar month, or a shorter period of up to 28 days. For tenancies beginning from 1 May 2026, no more than one month’s rent may be requested in advance.
Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Note this will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Security Deposit (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent
Interest at up to 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). Tenants is responsible for ensuring that they look after the keys for the property throughout the tenancy. If they fail to do so, they will be responsible for covering the reasonable costs of replacement.
Variation of Contract (Tenant’s Request)
£50 per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant’s Request)
£50 per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Tenancies not covered by the Tenant Fees Act
Some arrangements are outside the Tenant Fees Act 2019, including long leases, non-Housing Act tenancies, social housing, company lets, properties with annual rent over £100,000, and licences to occupy holiday accommodation.
The Act does apply to assured tenancies, excludes social housing; student accommodation; HMO tenants; and licences to occupy such as lodger arrangements.
Landlord Fees
Shores Properties Ltd is not VAT registered. No VAT is charged on any of our fees.
Last updated: 27 July 2026
Shores Properties Ltd is a member of ARLA Propertymark and holds Client Money Protection through the Propertymark Client Money Protection Scheme, Scheme Reference number C0134960. Client money is held in designated client accounts, separate from the company's own funds. Our CMP certificate is published on this website.
Shores Properties Ltd is a member of The Property Ombudsman redress scheme, reference KFZRJZC, and operates under a Trading Standards Approved Code.
Shores Properties Ltd is not registered for VAT. The fees below are the total amounts payable. No VAT is added to any fee.
Our service levels
Shores Shell — Premium Management
All Shores Sailing services, plus a 24-hour emergency contact line with vetted out-of-hours contractors, up to four property visits a year, full contractor coordination, arrangement of all required safety certificates, utility switching at the start and end of tenancies, enhanced compliance and licensing monitoring, and Section 8 notice service included.
Our service levels
Shores Start — Tenant Find Only
Property review and market appraisal, marketing on portals including photography, arranging and accompanying viewings, tenant referencing and Right to Rent and AML checks, tenancy agreement preparation and e-signing, and move-in handover. The property is handed to you to manage from the start of the tenancy. Flat fees only, no ongoing commission.
Shores Sailing — Full Management
All Shores Start services, plus day-to-day management throughout the tenancy. We act as the tenant's primary point of contact, collect the rent and issue monthly landlord statements, chase arrears, coordinate routine repairs up to your authority limit, carry out two mid-tenancy inspections a year with a written report, conduct the annual rent review and serve Section 13 notices where instructed, and handle the deposit and end-of-tenancy administration.
Commission: 10% of monthly rent on sole agency, 15% on multiple agency.
Shores Shell — Premium Management
All Shores Sailing services, plus a 24-hour emergency contact line with vetted out-of-hours contractors, up to four property visits a year, full contractor coordination, arrangement of all required safety certificates, utility switching at the start and end of tenancies, enhanced compliance and licensing monitoring, and Section 8 notice service included.
Commission: 15% of monthly rent on sole agency, 20% on multiple agency.
Commission is calculated on the monthly rent collected and deducted from rent received. It continues for as long as the tenant we introduced remains in occupation. Under the Renters' Rights Act 2025 there is no fixed term and no renewal event, so there is no separate renewal fee.
Fees that depend on your service level
Statutory and compliance
| Service | Start | Sailing | Shell |
|---|---|---|---|
| Landlord registration to the UK Government PRS database | £150 | £50 | Included |
| AML, ID, PEP and sanctions checks | £150 | £50 | Included |
| Deposit registration | £75 | £50 | Included |
| Arranging contractor attendance | £30 | £20 | Included |
| PAT test arrangement | £30 | £20 | Included |
| Smoke and carbon monoxide alarm installation | £30 | £20 | Included |
Arranging contractor attendance covers our time instructing contractors for EICR, EPC, gas safety, Legionella assessment, cleaning, pest control and similar. Contractor costs are payable separately.
Tenancy administration
| Service | Start | Sailing | Shell |
|---|---|---|---|
| Inventory report arrangement | £30 | £20 | Included |
| Move-in check-in | £75 | £50 | £25 |
| Check-out report arrangement | £75 | £50 | Included |
| Move-out check-out | £75 | £50 | £25 |
| Rent review, tenancy change, or Section 13 or Section 8 notice | £300 | £250 | £200 |
| Deposit dispute resolution management | £250 | £200 | £150 |
| Annual financial summary | Not available | £100 | £50 |
Inventory and check-out reports are prepared by an independent clerk. The fees above cover our time instructing them; the clerk's fee is payable separately.
Notice fees cover preparing and serving the notice. Further work such as advising on grounds, preparing evidence or attending court is charged separately.
Protection
| Service | Start | Sailing | Shell |
|---|---|---|---|
| Rent guarantee insurance, per year | Not available | £488 (£41 per month) | £300 (£25 per month) |
Flat Fees, whichever service you choose
Client set-up fee — £200. Initial consultation, file setup, AML, ID, PEP and sanctions checks, and correspondence preferences. Waived for existing clients.
Marketing & Tenancy set-up fee, per tenancy — £250. Property review, market appraisal, photography, portal and social advertising, viewings, referencing, tenancy agreement preparation, deposit registration and prescribed information.
AML & ID re-check — £75. Where required, for example on expiry of identity documents or a change of circumstances.
HMO licence application — £300. Preparing and submitting a House in Multiple Occupation licence application to the local authority. Covers our administration only — the local authority licence fee, any planning application costs, and any works required to the property are payable separately.
Floor plan production — £120. Measured and drawn to scale.
Oversight of improvement works — 10% of the total contractor invoice value. Sourcing, instructing and supervising contractors and certifying payment.
Vacant property caretaking — £150 per visit. Includes a photographic report and meter readings, typically one visit a week during a void period. Contractor costs are payable separately where works are required.
Court appearance by a member of staff — £150 per hour.
Professional time (general) — £150 per hour. Daily cap £750; above this requires prior written agreement.
Director time — £200 per hour. Where director involvement is required.
Pre-project / advisory time (residential scoping) — £25 per hour.
Key cutting — £25. Contractor costs payable separately.
Withdrawal of instructions — £300. Payable if you withdraw instructions after prospective tenants have passed referencing but before the tenancy agreement is entered into. Represents our pre-estimated administrative and marketing costs.
Hard copies of statements or correspondence — from £10.
Any service not listed will be quoted on request.
Fee reviews
We may review these fees once a year and increase them by no more than the increase in the Retail Prices Index since the last review.
Tenant fees
Fees payable by tenants are set out separately on our Tenant Fees page, in accordance with the Tenant Fees Act 2019 and the Renters' Rights Act 2025.
Block management
Core management fee: £300 per unit per year.
Minimum fee: £1,500 per block per year. Payable monthly in arrears.
Where the per-unit calculation falls below £1,500, the minimum applies. Smaller blocks carry the same fixed workload as larger buildings, including Section 20, fire-safety coordination, service-charge accounting and leaseholder queries.
Additional services such as contractor coordination, ground-rent collection, major works and Section 20 administration are charged only where used and are set out in the applicable Terms & Conditions.
Block additional charges
Client set-up fee — £350 per block — one-off on commencement
Annual compliance and governance fee — £200 per block — from year 2, on each anniversary
After-hours emergency service — £45 per unit p.a. — optional; 6pm–8:45am weekdays and weekends
Ground-rent collection and banking — £10 per unit p.a. — optional
Section 20 consultation — £350 per project — notices, timetable, tender analysis and communications
Major works supervision — 10% of works cost — surveyor and specification fees excluded
Early termination — £1,000 per block — if ended within the first six months
Shores Properties Ltd is not VAT registered. No VAT is added to our fees.